BCC sells and supports service management software from RTM Computer Solutions for any industry. BCC also partners with RTM in application development so we can configure their products to best suit your organization's requirements.

RTM's ServicePoint and FOCUS solutions address service issues such as:

Service Work Order Management
Scheduling/Dispatching
Equipment Management
Service Contract Management
Reporting
Invoicing

RTM's PartSmart is an interface from the parts catalog and lookup program to SQL and ServicePoint.

Click column headings below for more info.

ServicePoint

SQL-based
Designed for use with CounterPoint SQL or Great Plains Dynamics
Uses Crystal Reports for reporting abilities with industry standard tools

FOCUS/Focus Lite

Interfaces directly with Synchronics CounterPoint V7, Great Plains Classic, and PBS from Passport Software
Focus Lite available for smaller operations

PartSmart

Interfaces with parts catalog and lookup program to CP SQL and ServicePoint
Call up diagrams, parts lists, bin location and pricing
Check inventory levels
Drag and drop to create parts pick lists

“RTM offers up-to-date technology, excellent support, and produces packages that are fast and effective. We see a tremendous benefit to our clients in using RTM software.”

Will Cummings, President