Our Services
Our services and core competencies consist of four categories.
Administrative Support
- Customer inquiries via e-mail, letters, and telephone
- Set up and maintenance of enrollment transactions
- Investigative services for researching accident and disability claims
- Eligibility verification for such programs as Medicaid, food stamps, and various insurance transactions
- Business user help-desk support for Internet-based business transactions
Project Support
- Working with your firm to establish procedures to support new products or services like a health care exchange
- Converting manual records to an electronic format
- Testing, quality review, and various conversion activities
Market and Product Research
- Support to your existing personnel for those market and product research activities that can be outsourced
- Customized research tasks and projects for corporations and other entities
Publicity and Communications
We provide assistance on how to communicate your corporate message effectively by:
- writing press releases
- preparing business materials
- helping to coordinate the rollout of a new product or service
- advising you on how to improve your firm’s image and community relations
- crafting a message of social responsibility that aligns with your corporate mission, goals, and services